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Alamo Prism Communication | San Antonio Business Phone Systems | VOIP Telephone Systems

 CALL TODAY! (210) 495-6960

VOIP phone systems

Business Phone System Solutions For Small Offices & Large Enterprises in Texas

Complete Phone System Solutions

Whether your organization is a small business or a large enterprise, you need a business communications system that delivers superior performance, dependability and a feature set that will enhance your productivity.

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210-495-6960

Maintenance Agreements on Telephone Systems For Business

All our agreements include
  • Help Desk Support
  • Remote Support
  • Dial-tone coordination with Letter of Authorization
  • Dial-tone service advocacy
  • Quarterly onsite Maintenance including
    • System Assessment that identifies
      • Potential savings on dial tone
      • Key communication improvements
      • Training needs
    • Communication Hardware life-cycle maintenance
      • Lengthen hardware life-cycle
      • Identify equipment cycle-state
      • Identify key expense avoidance strategies
      • Identify environment hazards in telecom-data environment
  • Communication Software life-cycle maintenance
    • Perform software updates
    • Check for security issues and potential breeches
    • Perform database backup where available
    • Identify key expense avoidance strategies


Bronze: One hour per calendar month of the listed services. In addition, our quarterly maintenance program is valued at $450 per quarter. Each onsite visit or remote programming session debits the hour available in the calendar month. This level of maintenance agreement has a minimal annual value of $3480.

Silver: Up to three hours per month of the listed services. In addition, we will provide services under our quarterly maintenance program valued at $450 per quarter. Each onsite visit or remote programming session debits an hour from the service hours available in the calendar month. This level of maintenance agreement has a minimum annual value of $6840.

Gold: Up to five hours per calendar month of the listed services. In addition, we will provide services under our quarterly maintenance program valued at $450 per quarter. Each onsite visit or remote programming session debits an hour from the service hours available in the calendar month. This level of maintenance agreement has a minimum annual value of $11220 and includes 2 hours After-Hours Onsite Support.

Buckets of Service: As an additional value to our customers, trip charges are included on all labor hours.  After hours labor will be debited at a rate of 1.5 times hours of service.

  • 5 regular labor hours at $575 value of $650 with $75 savings
  • 10 regular labor hours at $1050 value of $1300 with $250 savings
  • 20 regular labor hours at $2100 value of $2600 with $500 savings